Community Living Oakville (CLO) is committed to providing quality service that is responsive to the needs of the individuals in service. CLO is further committed to continually striving to improve services and recognizes that information received through a complaints process may assist the agency to take steps to better support individuals and/or improve existing practices. If you would like to issue a complaint, please contact the confidential Complaint Line at 905-844-0146 ext. 274 or email at complaint.resolution@oakcl.org.